Cloud KPI Measurement
For keeping track of the performance matrix of your organization.
A Good Measure
When it comes to cloud, organizations have several questions since they’re willing to make a significant investment. How do they determine the progress of their cloud journey? How does one decide which workloads should move to the cloud? What will be the anticipated ROI (Return on Investment)?
Most cloud service providers only offer a general SLA (Service Level Agreement), which lacks distinct performance indicators. A cloud KPI (Key Performance Indicators) framework provides a solution to this. Cloud KPI measurement helps to accurately represent the actual service expectations and requirements from the cloud. Cloud KPIs also provide senior administration with valuable pointers to determine the health and progress of an organization.
Key Indicators for Cloud KPI
MozoCloud’s team proposes various feasible cloud KPIs for cloud SLAs to aid and assist clients in the negotiation and generation of SLAs for cloud services. With that, a general insight on cloud KPI content and structure, as well as monitoring and supervision, is proposed. MozoCloud defines key features that are important for your organization to determine the performance matrix.
Financial KPI
Your CapEx converts to OpEx with the shift to the cloud. So, to compare your probable cloud costs against on-premise infrastructure costs, you need to compare them head-to-head.
On-Premise Costs
This includes various factors, such as:
- Cost of on-premise hardware infrastructure
- The total value of the capital investment
- Cost of electricity and amenities
- IT staffing
Migration Costs
This includes various factors, such as:
- Cost of rehosting or re-architecting applications
- Management time
- Cost of training
- Cost of hiring new talent
Cloud Operational Costs
This includes various factors, such as:
- Monthly cloud bills
- Ongoing staffing costs
- Cost of third-party partners and tools
- Budget variance
Profitability and Cash Flow
This includes various factors, such as:
- Customer growth
- Revenue
- Savings
- Net profit
Market Value KPIs
With these cloud KPIs, your organization also needs to consider the broader perks of the cloud, such as scalability and improved application performance, which helps your organization to bolster in the long run.
Administration
This includes various factors, such as:
- Cloud Visibility
- Cost Allocation
- Internal Audit Cycles
- Compliance
Agility and Performance
This includes various factors, such as:
- Performance targets
- Service availability
- Market responsiveness
Automation
This includes various factors, such as:
- Resource optimization
- Resource health
- Secure workload automation
Stakeholders Buy-in
This includes various factors, such as:
- Application latency
- Queries to customer support
- Customer satisfaction surveys
- Retention rates
Customer Satisfaction
This includes various factors, such as:
- Application latency
- Conversion rate
- Queries to customer support
- Retention rates
